FOR INDIVIDUALS

Are you looking for your future home?

We have more than 100 accommodations in the most exclusive areas of Madrid so you can enjoy your next destination.
See accommodations

What type of accommodation are you looking for?

Exclusive rooms for your new life in Madrid.

Apartments to create your new home.

Apartments designed for your comfort.

WHAT FACILITIES DO WE OFFER?

One click away from being able to start your move.

1 Find your apartment

We help you find the home that best suits your preferences, taking into account the area, budget, dates and your personal interests."

2 Services included

Our homes are fully furnished and equipped with everything you need to live comfortably. In addition, they include cleaning and maintenance services, as well as Wi-Fi, electricity, water and gas costs.

3 Daily personalized attention

You will always have direct contact with a member of our team, ready to answer any questions and offer you assistance with whatever you need.

4 Why Neelo Homes?

Because we want you to feel at home. That's why we offer you a quick and easy rental process. You have the option of visiting your next home, either in person or virtually. In addition, we provide you with recommendations so that you can discover your new city and don't miss the essential places.

If you still have any questions...

What is Neelo Homes?

Neelo Homes is a rental platform that allows anyone to easily search and reserve their home for stays of a few days or a few months. All properties are directly managed by Neelo, offering fully furnished, equipped accommodation with all expenses included.

What happens if I need to cancel my reservation?

We understand that plans can change. That is why reservations are allowed to be canceled, you have up to 45 days before the arrival date to refund the deposit and cleaning fee.

What does the rental price include?

The rental price includes full use of the apartment, all supplies (water, electricity, internet), and access to common areas. We also offer regular cleaning and maintenance services, so you can enjoy a comfortable and worry-free stay.

Can I rent for days, weeks or months?

Of course! Depending on how long you want to stay with us, we have a wide variety of homes adapted to every need. You can choose between staying in Madrid for a few days or extending your stay for months.

What should I do if I have a problem during my stay?

If you have any problems during your stay, you can contact our customer service team 24 hours a day. We are here to help you and ensure that your stay is as pleasant as possible.

How does Neelo Homes ensure the security and privacy of customer data?

We take the security and privacy of our customers very seriously. We use advanced technologies to protect your data and we comply with all data protection regulations.

Can Neelo Homes accommodate large teams in a single home?

Of course! We are happy to host great teams. In our key locations, we can easily adjust all your equipment under one roof, keeping them all together and ready for the day.

Does Neelo Homes work with relocation companies and agencies?

Yes, we collaborate with companies and relocation agencies to facilitate the process of finding and booking accommodations for their employees. We offer customized solutions and special corporate rates.

Is there any type of permanence or long-term commitment?

No, at Neelo Homes there is no type of mandatory permanence. The management agreement can be formalized for as long as you wish.

Are there any costs associated with the Neelo Homes service?

Neelo Homes charges a commission from the monthly rental amount only when the property is rented. There are no additional costs or hidden management fees.

What is the process for my property to be managed by Neelo Homes?

The process consists of the following steps:

  1. Initial visit: We review your property to know its characteristics.
  2. Offer: We give you an offer in less than 48 hours.
  3. Agreement: We sign a management contract.
  4. Design and furnishing: We decorate and furnish your home.
  5. Ongoing management: We take care of the rental and monthly maintenance.
What benefits do you offer to owners?

Managing your property with us will bring you only benefits. You can stop worrying about all the management of renting your home and we will make sure that you receive your rental payments every month. In addition, we will take care of cleaning, maintenance and visits with tenants.

TRUST NEELO

We're here to help!

If you want to know more about Neelo or have any questions we need to answer, fill out this form.

Si necesitas contactarnos directamente, no dude en  llamarnos al:
+34 650 499 557
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